Terms of service
TERMS OF SERVICE
Last updated: June 26, 2026
1. Overview By visiting medieval-aloud.com and purchasing from us, you agree to the following terms. Please read them carefully before placing an order.
2. Our Store Medieval Al Oud is operated by Medieval Al Oud. Throughout the site, the terms "we", "us" and "our" refer to Medieval Al Oud. We offer luxury oud oils, bakhour, Arabian fragrances, and gift sets to customers worldwide.
3. Eligibility By using this site, you confirm that you are of legal age in your jurisdiction and have the legal capacity to enter into a binding agreement.
4. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change at any time without notice.
5. Pricing & Payment All prices are listed in AED (UAE Dirham). We accept major payment methods available at checkout. We reserve the right to refuse any order placed with us.
6. Shipping Orders are processed and shipped according to our Shipping Policy. Delivery times may vary depending on your location. We are not responsible for delays caused by customs or third-party carriers.
7. Returns & Refunds All returns and refunds are handled in accordance with our Return & Refund Policy, available on our website.
8. Intellectual Property All content on this site — including images, text, logos, and product descriptions — is the property of Medieval Al Oud and may not be reproduced without written permission.
9. Limitation of Liability Medieval Al Oud shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law These terms are governed by the laws of the United Arab Emirates.
11. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.
12. Contact Us For any questions regarding these terms, please contact us through our website at medieval-aloud.com.