Shipping Policy

Shipping & Delivery

We ship from Dubai, UAE. Orders are processed within 1–2 business days after confirmation of payment.

UAE Delivery

• Standard delivery: 1–3 business days
• Express delivery: same-day or next-day available in Dubai and Abu Dhabi (contact us via WhatsApp to arrange)

GCC Countries

• Saudi Arabia, Qatar, Bahrain, Kuwait, Oman: 3–5 business days

International Shipping

• Egypt, Iraq, Jordan, and other listed countries: 5–10 business days
• Europe (Germany, France, Italy): 7–14 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may apply on orders above a certain threshold — check current promotions for details.

Tracking

A tracking number will be shared via WhatsApp or email once your order has been dispatched.

Notes

• Fragrance oils and oud products are packed with care to prevent leakage during transit.
• Customs duties and import taxes (if applicable in your country) are the responsibility of the buyer.
• For any shipping queries, contact us via WhatsApp: +971529620009